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Trump Slammed For Cutting 988 Crisis Hotline That Supports LGBTQ Youth

Actor Jim Parsons has joined a chorus of voices condemning the Trump administration’s decision to discontinue LGBTQ youth-focused services within the 988 Suicide and Crisis Lifeline.
The move, which ended a dedicated support system for vulnerable young people, has been described by Parsons as “quite literally criminal.” The now-defunct program, designed for callers under 25, connected individuals with counselors possessing specialized training to address the specific challenges facing LGBTQ youth. These included issues surrounding identity, discrimination, family rejection, and mental health concerns.
The Substance Abuse and Mental Health Services Administration (SAMHSA) announced the change last month. In a statement, the agency asserted that it would move away from what it termed “siloed” LGBTQ-specific services in favor of a broader approach intended to serve all help-seekers.
“Everyone who contacts the 988 Lifeline will continue to receive access to skilled, caring, culturally competent crisis counselors who can help with suicidal, substance misuse, or mental health crises, or any other kind of emotional distress. Anyone who calls the Lifeline will continue to receive compassion and help,” the agency stated at the time.
Trump LGBTQ 988
Actor Jim Parsons
Critics, including Parsons, argue that this decision removes a critical support system for a population at disproportionately high risk for depression, self-harm, and suicide. Advocates express concern that the elimination of specialized LGBTQ expertise within the 988 lifeline will create additional barriers for at-risk youth in crisis.
The 988 Suicide & Crisis Lifeline discontinued the option for LGBTQ youth to directly connect with a specialized counselor via a dedicated button last Friday. This option had been available since 2022. According to SAMHSA data, the 988 hotline has received over 16 million calls, texts, and chats during its three years of operation. Approximately 1.5 million of these contacts were initiated by LGBTQ youth. In its announcement, SAMHSA stated that its decision was made “to focus on serving all help seekers” rather than maintaining separate LGBTQ-specific services. Parsons, known for his role in *The Big Bang Theory*, spoke out against the change during a recent appearance on MSNBC’s The Weekend.
While promoting the new documentary, *Reclaiming the Flag*, Parsons stated he was appalled by the Trump administration’s action. “I think it’s quite literally criminal,” Parsons told MSNBC. “It’s one of the kinds of decisions that you’re like, there’s no good reason for it. It doesn’t matter what reason you ever put towards it or say it’s the reason it’s happening, it’s never going to be justified.” Parsons added, “It is only hurtful and it feels like it’s only being done in order to make a point, we’re getting rid of this because we want to make sure certain people understand they’re not welcome here.”
Wisconsin Democrat Tammy Baldwin, the author of the bipartisan legislation that provided funding for the 988 hotline, has characterized the termination of LGBTQ-specific services as a politically motivated decision. “They have had relentless attacks on members of the LGBTQ community, particularly transgender individuals, transgender youth,” Baldwin told NPR. “In the face of those relentless political attacks on this very vulnerable community, to then cut off a lifeline is absolutely cruel.”
Reclaiming the Flag, a documentary directed by Alexis Bittar and available on YouTube, examines the LGBTQ community’s relationship with the American flag. Bittar, speaking to MSNBC, emphasized the importance of specialized support for LGBTQ youth, saying “I just think it’s such an important tool for LGBTQ youth to be able to reach out and talk to someone on the other line.” Bittar added, “The messaging is, unless you live in a metropolitan area, is you’re not worthy in the eyes of God. You grow up feeling you don’t belong.”
According to SAMHSA, the dedicated LGBTQ hotline which was launched in October 2022 as a trial program receives between $29.7 million and $33 million a year. Also known as the “Press 3 option,” the program gave 988 callers the option to “press 3” to connect with a counselor trained to assist lesbian, gay, bisexual, transgender and queer youths and young adults (they could also text 988 with the word “PRIDE”). Since its introduction, the LGBTQ service has routed about 1.5 million contacts, according to data on the SAMHSA website.
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